Frequently Asked Questions

Question : A member owes $100 and pays $20 on account. How does the system cope with this?

Answer : The Gabay-Program will maintain a record of the original debt of $100 , and will show ‘Balance Outstanding $80'

Question : A member has a combined debt of $72 consisting of 4 separate donations of $18. He pays $80 – do I need to produce 4 receipts?

Answer: Receipts are [posted against actual payments. The system will a record of the $8 credit.

Question : A divorcee has joined our shul with 2 children from her first husband and 2 from her second husband. How do we enter her details?

Answer : Everyone gets their own membership record. Set-up one record for the divorcee, setting the ‘divorced' flag and showing her as the Head of the Family. Set-up a separate record for each child, under the ‘family' section you can enter the relevant parents.

Question : One of the children in the Shul is not the natural child of the parents where he grew up. How can we ensure that he gets the right Brachot when he receives an Aliya?

Answer : You can add the adopted parents names in the family fields, while in the ‘Brachot for Aliya' in the Family section you can add the true parents names.

Question : One of the members has taken upon himself to say Kaddish for 7 souls that perished in the Holocaust. How do we record this? Is there a limit to the number that can be recorded?

Answer : There is no limit to the number that be recorded. You can record the departed ones as ‘Members' in the table of Memorial dates (see the full description in the help file on that screen)

Question : How can I produce a family distribution list, so that I don't send duplicate letters to the same family.

Answer : Each family has only one person marked as Family Head. Go to the Report Screen and at the selection screen enter this request (see fuller explanation at the Report Screen)

Question : We've decided to charge all members $1000 for the new flooring. What's the simplest way to do this? Do I need to enter $1000 for each member?

Answer : From the top menu chose ‘Accounting'. From here select Individual billing. By selecting all the shul members (or those that you need to bill) you can bill all of them at once. You can chose to do this in line with their discount as shown on their membership cards, or you can override this.

Question : How can i find who should receive an Aliya to the Tora for a specific Shabbat due to Yahrzeits etc?

Answer : There are at least 3 reports that give this informaion: 1.In the Events Report mark the reqired Shabbat (by selecting the correct Parasha and the type of event) 2.Annual Events report 3. Recommended Aliya to the Torah Report - which shows each member with Yahrzeit in that week

For more information: sales@thegabay.com